Data Center Technician
Location: San Jose, CA

Data Centers are considered Critical you will be responsible for troubleshoots and installing complex circuits, and performing custom installations.

Responsibilities:
Racks and stacks customer equipment
Reads installation plans (Visio Drawings / Spreadsheets) and implements installation accordingly
Installs circuits requiring sophisticated fiber terminations
Resolves work priorities from a ticketing queue and ensures adherence to all contribute times
Troubleshoots switched/multiplexed / media converted circuits; escalates to, and works with networking group, as needed
Works with customers to troubleshoot issues
Installs/tests/modify cross-connects per SOPs and ensures accurate cable management of coax, fiber, twisted pair copper, and intra-building cross connects
Installs and tests sophisticated cross connects circuits (switched, multiplexed, etc.)
Maintains detailed written records of all work activity
Designs and leads cage/infrastructure modification projects
Completes all assigned training in a timely manner
Supports customer happiness through timely and detailed order execution

Qualifications:
1+ years experience
High School Diploma
A natural curiosity and strong troubleshooting skills
Experience working in a critical facility
You are capable of lifting up to 50 lbs. and are agile in manual dexterity (climb, stoop, et.) with or without an accommodation
24/7 Operation – Your flexibility to work any assigned shift, off-schedule, fill in for workmates, respond to emergencies, etc.